Our Commitment - Lawyers in Gold Coast | Bruce Legal

Commitment

Our goal is to provide the highest quality legal advice with efficient and friendly service.

Our focus is on results through communication and understanding the client and their issues.

Our commitment is to client satisfaction together with cost effective and practical outcomes.

  • We are committed to ensuring that our clients get more than just a lawyer. In our professional staff, we offer diverse life-skills and business experience, as well as legal acumen and commonsense. This enables us to provide our clients with the best chance of the best result, whatever their situation.
  • We are committed to the attitude that an early resolution of a dispute (of any kind) is always the best alternative to a litigated outcome.
  • We are committed to providing informed advice to the client so they can make decisions about their matter. We are committed to ensuring that decisions about a matter, at all times, remain in the hands of the client. We will action those decisions to achieve the best outcome possible.
  • We are committed to providing our client with regular updates of how their matter is progressing so that the client is not "kept in the dark" as to the work being undertaken, the costs incurred, the steps required and the progress being made.
  • We are committed to ensuring that our clients are aware of the legal costs of their matter right from the start. At the first conference we will explain the legal costs likely to be incurred. We are committed not to incur costs to our client without their knowledge and agreement (ie., no hidden or unexpected costs).